Your data rights, in plain English.
Under the UK General Data Protection Regulation, you have seven specific rights over the personal data we hold about you. Here's what they are, how to exercise each one, and who to contact if you're not happy with our response.
Last updated: 6 May 2026 · Data Controller: GigScenes Ltd, London, UK
Your seven UK GDPR rights
Click into Settings or email us — most rights are exercisable in seconds.
Right of access
Get a copy of all the personal data we hold about you, in JSON format.
Go to Settings → Data → Request export. We'll email it within 30 days.
Right to rectification
Correct inaccurate or incomplete data we hold about you.
Edit your profile and account details directly in Settings. For anything else, contact privacy@gigscenes.co.uk.
Right to erasure
Have your personal data deleted. Sometimes called the 'right to be forgotten'.
Go to Settings → Account → Delete account. Personal data is removed within 30 days. Anonymised analytics may be retained.
Right to restriction
Ask us to pause processing your data while a query is being resolved (e.g. you're disputing accuracy).
Email privacy@gigscenes.co.uk explaining what to restrict and why.
Right to data portability
Receive your data in a structured, machine-readable format that you can move to another service.
Same as the access right above — Settings → Data → Request export. JSON output.
Right to object
Object to processing for marketing, profiling, or other specific purposes.
Marketing: untick the newsletter box in Settings (instant). Other processing: email privacy@gigscenes.co.uk.
Rights related to automated decision-making
We don't make decisions about you using automation alone — recommendations are suggestions, never actions.
If you believe an automated decision has been made about your account, contact privacy@gigscenes.co.uk.
Data Controller
GigScenes Ltd
London, United Kingdom
Email: privacy@gigscenes.co.uk
UK company number — to be added once incorporated.
Data Protection Lead
For all data-protection enquiries, contact our Data Protection Lead at:
We aim to respond within 5 working days; full response within 30 days as required by UK GDPR.
Not happy with our response?
You have the right to lodge a complaint with the UK's data protection authority — the Information Commissioner's Office (ICO). They can investigate how we handle your data and take action if needed.
0303 123 1113
We'd always rather you came to us first — most issues can be resolved directly. The ICO route is your right if our response doesn't satisfy you.